• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your thatnjsalon.com return to:
Attn: Returns/Exchanges Dept
103 N Wood Ave
Linden, NJ 07036
• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.
Only items purchased on www.thatnjsalon.com may be accepted for a return.
Please contact customer service with any questions by email at Simplyglowingnj@gmail.com or by phone at 1-877-884-9222 (M-F 9AM-6PM EST)
Please Note: Empty containers cannot be accepted for refund.